Every member of your team should own a functional scorecard.
Just like a football, soccer, or hockey team, every team member owns a position.
Every team member understands what is expected of them on the field or on the ice and they understand the common goal of the team and how to...
This week I was with a client, solely working on their strategy and then operationalizing it. For two full days, I worked with their leadership team on their External Map, to their SWIMLANES, and then back. It was an intense two days that concluded with my client walking out...
Last week, I attended, with my clients, the ScaleUp 2018 Summit in Denver Colorado and wow – what a great lineup of speakers! Each speaker provided a unique take on a shared theme and provided useful tools and stories to apply to our own businesses and lives. But personally, a...
At the foundation of every high-performing team is Team Trust. Not one-on-one trust (well, you need that too), but TEAM trust. This is where team members are comfortable and feel safe to say what they are thinking no matter what situation they are facing and regardless of who is...
Growing a company is much like becoming a champion sports team. You need a high performing team and a plan for the long term, the near term, and the now. The team follows a disciplined process to practice and play together to reach their goals. Winning teams have all these elements, plus...
I loved learning about the 10,000 hour rule when Malcom Galdwell brought it forward in his book “Outliers”. The 10,000 hour rule was derived from the work of Psychologist K Anders Ericsson, who studied the way people become experts in their fields. However, since its release,...
I had the great pleasure to meet and hear Judith E. Glaser speak at the Scale Up Summit in May 2018 in New Orleans. Her latest book “Conversational Intelligence” is one of the most powerful books you can read to create trust with anybody in your life but as well...
When I was building my first company, looking for examples of how to build a culture of trust, there were not as many visible or discussed as there are today. (Jim Collins definitely put a large effort into this research). The “old business” approach to leadership of relying on...
Recently, I rewatched Kathryn Schulz’s TED TALK that synopses her book, Being Wrong. It is one of my favourite business books. It is such a humbling reminder that we are all human and therefore we all make human error.
Kathryn states that the feeling of...
In my later years as a serial CEO, and currently today in my coaching practise, I have found myself saying “GOOD ENOUGH” a lot. Like EVERYDAY! This was not always the case. As a recovering perfectionist, those words used to keep me up at night. I never thought that one day, something...
We are taught at a young age that goal setting is very valuable for achieving our dreams and aspirations. We are also taught that writing down those goals increases our likelihood of achieving them. These things have not changed one bit, for anyone. But even after we write down those goals, why...
When I was CEO of two high growth companies, I was asked questions constantly. It felt like the main responsibility of my role – being the question master. I got asked questions from practically everyone, every day, all day. One of my biggest mistake in my FIRST company was trying to answer...
