Shannon Susko

CEO & Founder

Shannon Byrne Susko has spent over 25 years building, iterating, and innovating what we now know as METRONOMICS, a system utilized by hundreds of coaches and thousands of companies of all sizes all around the world. METRONOMICS is the “silver bullet” that will grow up your company and get you there with speed, ease, and confidence.

Shannon is also the author of bestselling business books, 3HAG WAY (2018) and The Metronome Effect (2014), and is she is the founder and CEO of Metronome United, a community of more than 50 global coaches who use the METRONOMICS system every day to create lasting impact for their clients, teams, and communities.

Shannon has over 25 years of experience leading high-growth global companies. Her technical expertise is coupled with extensive sales, marketing and operations experience.

Her personality colour is red, and greatest Gallup strength is “achiever.”

Keith Upkes

Sales & Coach Success Lead

Keith is located in Camas, Washington, USA. His education and background is in finance and accounting where he has 25 years of experience as a corporate CFO. Keith has spent the last 18 years as a Business Coach and highlights the value of confidence; he loves watching coaches gain theirs.

“I remember when I lacked confidence and how it felt when I finally gained my confidence and momentum.”

His personality colour is red, and his greatest Gallup strength is “discipline”. Keith loves to travel to Hawaii, it is his absolute favourite place to visit.

Jolene Sweeney

Finance & Systems

From Ireland originally, Jolene spent years travelling and immersing herself in new cultures & languages. Settling in Whistler, BC in 2019, Jolene found a new love for the mountains and adventure sports. You can find her skiing, mountain biking, snowshoeing and hiking in the outdoors. When she's not improving processes, systems or getting stuck into a detailed spreadsheet, that is!

Her personality colour is red, and his greatest Gallup strength is “learner”.

Benoit  Bourget


Ben has been with Metronome Global since the beginning as one of the 2 Co-Founders. He is from Lévis, Quebec, and holds a Bachelor's Degree in Computer Science.

Professionally, he is most interested in functional programming. Outside of work, he enjoys snowboarding, surfing, and video editing.

His top Gallup strength is “Achiever,” and personality colour is blue.

Hilco Wijbenga

Software Development Manager

Hilco is from Veldhoven, Netherlands. He holds an MSc Mathematics and boasts over 20 years of experience as a software developer.

At work, he is passionate about functional programming and learning new programming languages. Actually, scratch that. He is always passionate about those. In his free time, he loves board games, and the genres of fantasy and science fiction.

His personality colour is red, and his top Gallup strength is “Learner.”

Mara Glouberman

Customer Success

A Whistler resident, Mara has been at Metronome for over 3 years. Mara works with clients and coaches to help them reach their full potential and achieve success, both in using our platform and in the system overall.

She leads an active lifestyle and loves being outdoors. She can be found skiing, biking or hiking when outside of work.

Her personality colour is green and her top Gallup strength is “Responsibility.”

Yuan Xu

Software Developer

Yuan comes to Metronome from LinYin, Mainland China. His background is in software development, and he went to the University of British Columbia and holds a BSc in Physics and Computer Science. Coding and golfing are his favourite hobbies.

His personality colour is green, and his #1 strength is “Learner.”

Julie Nash

Customer Success

Julie lives in Whistler and works for Metronome in customer success. Originally from Prince Rupert, British Columbia, you can find her skiing, surfing, biking, and hiking when she’s not speaking with our clients and educating them.

Julie’s personality color is yellow and her greatest Gallup strength is “Relator”.

Francisco Dibar

Senior Frontend Developer

Francisco is from Buenos Aires, Argentina. With more than 15 years as software developer in the security, finance and crypto spaces, he joined Metronome in 2022 as UI/UX developer.

Functional programming is what makes him tick. In his free time you may find him playing the millenary game of Go, trying to get some notes out of his piano or running after some ball, soccer, tennis, whatever makes him sweat hard, contrary to his favorite saying "Don't sweat the small stuff".

His personality colour is yellow and his top Gallup strength is "Learner".

Naomi Holliday

Customer Success

Originally from England, Naomi moved to Canada in 2017 to enjoy life in the mountains. Naomi loves to be outdoors and spends her free time snowboarding, mountain biking, hiking, paddleboarding and running around after her dog Sydney. The only thing she enjoys more than being active is cooking.

 Naomi joined the Metronomics team in 2022 and has loved getting to know the whole community. Troubleshooting issues makes Naomi tick, she values jumping in and figuring out how things work.

Her personality colour is yellow, and her greatest Gallup strength is Strategic.